Business OfficeThe Business Office, located in the bottom floor of the Schoolhouse, manages accounting for the school and is there to help students with a variety of services, including replacing lost Sammy cards and information about Button Bucks accounts. The Business Office provides families with the following forms and information.
- Quick Links for Students and Families
- About Day Student Transportation
- About Boarding Student Allowance
- About E&R Laundry Service
- About Buying Books Online
- About Health Insurance
- About Sammy Cards
- About Button Bucks
- How to Add Value to a Button Bucks Account
- Button Bucks Terms and Conditions
- Financing a Williston Education
- Day student transportation form 17-18 (pdf)
- Boarding student allowance form 17-18 (pdf)
- E&R Laundry service enrollment form 17-18 (pdf)
The following links require a username and password (same as your Veracross password):
BUSINESS OFFICE FORMS
- Button Bucks Information (see below)
- Student Injury & Sickness Plans 2018-19 and Waiver Form (pdf)
BUSINESS OFFICE RESOURCES
Tuition Payment Plans
- FACTS Management Company (website)
Starting each September, Van Pool Inc. provides transportation for day students from the following local towns: Hadley, Longmeadow and Amherst. The buses run on weekdays only and come with an additional charge.
On Monday through Friday mornings buses leave promptly at:
7:35 a.m. from Hadley
7:20 a.m. from Longmeadow
7:20 a.m. from Amherst
(Times may be adjusted for the new routes.)
The buses have a scheduled arrival on campus of 8:00 a.m. and do not run on class Saturdays. They also don't run on days that the local school district or Easthampton school district delays/cancels school (even if Williston still has classes).
Van Pool Inc. can be contacted directly to alert that a child will not need pickup on certain days or if there is a question pertaining to a route.
The transportation fees for 2017-18 are $1,425 for the full year; $615 for fall alone (Sept. 11-Dec. 15); or $855 for spring alone (January 3-June 1). A minimum of five students per run are necessary to ensure route will run.
As a service for boarding students, the school offers the opportunity to set up a weekly allowance. The weekly allowance can only be accessed if:
- A weekly amount is designated.
- Students present their Sammy Card to withdraw funds.
- There is a sufficient balance in the Button Bucks Account to cover the withdrawal.
Allowance disbursements may be used in two ways:
1. A weekly allowance, determined by the parent or guardian, will be issued during Campus Store hours (Monday, Tuesday, Thursday, Friday, 9:00 a.m.–3:00 p.m.; Wednesday, 9:00 a.m.–1:00 p.m.; Class Saturdays 8:00 a.m.–12:00 p.m.).
2. If the student needs extra money for travel expenses for example, the parent may call the Campus Store and authorize disbursement of a specified amount up to $100. In special circumstances, if the student needs more than $100, the parent/guardian MUST call or email the Business Office at least five days before the withdrawal so that the school can make adequate preparations for disbursing the money.
Alternatives to the allowance option:
- The Business Office will cash checks up to $100 payable to the student or drawn on a student's personal checking account.
- For travel or extra money over $100, parents need to contact the Business Office for allowance options. This method will allow the Campus Store to function more efficiently and serve more students.
The school recommends that students carry only a small amount of cash.
- All transactions will take place during campus store hours.
- Allowances for the 2017-18 academic year will be available starting Monday, September 11, 2017.
Families should complete a Student Personal Allowance Form and submit it, along with a deposit, to the Button Bucks or school expense account for each child enrolled at Williston.For questions regarding the allowance procedures, please contact the Campus Store at (413) 529-3270.
Williston and E&R - The Campus Laundry have partnered to provide laundry service to all interested students to better meet our community's needs.
Anyone who has been in academia for a number of years comes to understand certain realities of student life; in particular that cleaning rooms and laundering clothes and bed sheets become a low priority for many students, given their increasingly busy schedules.
To help address this issue, E&R offers two programs: "Look Sharp" and "Just the Basics." The details of these programs as well as their policies and procedures are provided in a brochure mailed to families each August.
E&R makes it easy for families and students via their online order form. Families may phone, fax or mail their registration information. Registration for either E&R service should be completed in August in order to receive discounted rates.
Over the years, E&R has provided reliable, professional and top quality service to Williston students. Contact E&R's School Customer Service Office at (800) 243-7789 with any questions or visit the company's website. During the school year Williston's Campus Store staff are also available to help at (413) 529-3270.
All students must have health insurance while attending the Williston Northampton School. The school offers students with a 10-month health plan through Harvard Pilgrim Health Care. Families who opt out of this plan must submit a waiver to the Business Office. A copy of a current medical insurance card and of a prescription card must be kept on file in the Health and Wellness Services. Any changes in insurance information must be updated immediately by contacting Health and Wellness Services.
The Business Office has the following Health and Wellness Services information and forms: health insurance waiver form and student insurance plan brochure.
The Sammy Card is essential to a student's daily life at the Williston Northampton School. More than just an identification card, the Sammy Card features a prepaid spending account—Button Bucks—which offers a safe and secure environment for students to make cashless purchases on campus via a swipe of the card. In addition the card serves to allow access to the school's dormitories and other buildings on campus.
Using Button Bucks enables students and families to manage spending at school without having to carry cash or coins. There are no costs or fees to participate, and unused balances roll over semester to semester and year to year for as long as a student is enrolled. To use Button Bucks, families must first register at the Button Bucks Cardholder Account Center.
At the beginning of the fall semester, a Button Bucks spending account will be established for each student. This account will be for student spending on and off campus, accessible by using the student's Sammy Card. This account also will be used for books purchased through Follett, the school's online bookstore.
Through the account center, families and students can have 24/7 online account access to check their balance, review transaction history, and add value. Please refer to the documents posted below for detailed steps on how to register for online account access and how to setup a recurring Button Bucks allowance.
Check your balance or register now (website link)
If the card is lost or damaged, the student is responsible for replacing the card. He or she can get a new card at the Business Office, in the lower level of the Schoolhouse. There is a $25 replacement fee.
Families can add value to the account as needed by check, credit, or debit card. Funds transferred by credit or debit card are available to students instantly. Check deposits are available on the business day that the check is received.
Button Bucks are welcomed on campus at the StuBop, Campus Store, Student Activities, and vending machines. In addition, a large number of local restaurants and other businesses accept Button Bucks, including Antonio's Pizza & Wings, Mt. Tom's Homemade Ice Cream and Candy Store, and Tandem Bagel Company among other local favorites.
Williston continues to form partnerships with other local businesses, and this list is updated regularly. If you are a business owner and want to accept Button Bucks, please contact the Business Office at at (413) 529-3289.
1. Pay online via a secure web site (Visa, Mastercard, and Discover credit cards accepted. Debit cards must be Visa or Mastercard.)
2. Call the Business Office at (413) 529-3289 (Visa, Mastercard, Discover, and American Express accepted.3. Mail a check payable to the Williston Northampton School with the student's name and "Button Bucks" in the memo line. Checks should be sent to the Williston Northampton School, Business Office, 19 Payson Avenue, Easthampton, MA, 01027.
Please read and acknowledge this Agreement before using your Button Bucks account. It contains the terms and conditions of the Button Bucks account linked to your Sammy Card. By adding value, registering for online account access and/or using your Button Bucks account, you agree to be bound by the terms and conditions
contained in this agreement, which will govern Your use of the Button Bucks account. Please read this agreement. The term of this contract begins when these terms
are acknowledged and ends when the participant graduates or withdraws from the Williston Northampton School.
a. You and Your each mean the Cardholder.
b. We, Us and Our each mean the Williston Northampton School.
c. Cardholder means an individual in whose name and for whose
benefit a Sammy Card is to be issued or has been issued by the
Williston Northampton School.
d. Contributor means an individual other than the Cardholder who
loads value to a Button Bucks account for a Cardholder.
e. Authorized Guest User means an individual designated by the
Cardholder to have online account management privileges at the
Card Program Website.
f. School means the Williston Northampton School.
g. Service Provider means a third party contracted by the Williston
Northampton School that provides certain support and marketing
services for your Sammy Card and Button Bucks account
h. Sammy Card is the official the Williston Northampton
School ID Card issued by the Williston Northampton School to
i. Button Bucks account means an account with pre-paid value that
can be accessed using Your Sammy Card. A Sammy Card may
have one or more accounts.
j. Card Program Website means the Website containing information
about the Sammy Card Program.
k. Web Account Care Center means the area of the Sammy Card
Program Website where Cardholders may login and manage their
individual Sammy Card and Button Bucks account.
l. Card Payment Service means a service whereby a Cardholder can
access value associated with one or more Button Bucks account
linked to his/her Sammy Card.
m. Registration means the electronic process used by Cardholder to
set-up online Button Bucks account access at the Sammy Card
n. Accepting Location means a point-of-sale location that is
authorized to accept the Button Bucks account for the purchase of
goods and services.
o. Web User Account means the account that enables You to access
and manage Your Button Bucks account via the Web Account
p. A Button Bucks Self-Service Location is a point-of-sale not staffed
by a cashier such as a vending machine.
r. Williston Northampton School Student Account means the
student's account representing tuition, fees and other ancillary
2 SAMMY CARD DESCRIPTION
Your Sammy Card is a multiple function card that can be used for the
a. Official The Williston Northampton School Identification
b. Access device for one or more pre-paid Button Bucks accounts.
a. You are an authorized member of the Williston Northampton
b. You have the following data on record with the Williston
Northampton School: First Name, Last Name, Date of Birth; and
c. You agree that You have read and understood this Agreement and
that You will be bound by and will comply with all of its terms and
If You do not agree with all of these statements, You cannot activate and/or
use the Button Bucks Account feature of Your Sammy Card.
4 CONTACT INFORMATION
If You have questions regarding Your Sammy Card or Button Bucks account,
You may call 413-529-3000 and ask for the Business Office, email
firstname.lastname@example.org or write to the Williston Northampton School, Attn:
Business Office, 19 Payson Ave., Easthampton, MA 01027. You may also
get support by visiting Our Website at http://www.williston.com/sammycard
5 CARD ACCOUNTS
Your Sammy Card can be linked with and used to access value in Pre-Paid
Accounts. There is no credit card, credit account or deposit account
associated with the Sammy Card. Button Bucks account funds are aggregated
in a bank account maintained by the School. Cardholder, Card and Account
information are kept on computer systems maintained by the school and
Service Providers contracted by the School. You agree and give the school
permission to share your personal information with such Service Providers to
enable them to perform data processing required to provide these and other
Card related services.
The Williston Northampton School is not acting as a trustee, fiduciary or
escrow with respect to value in Button Bucks accounts, but is acting only as
an agent and custodian. No interest, dividends or other earnings or return will
be paid on any value loaded in Accounts. Value associated with individual
Cardholder Accounts is not insured by the Federal Deposit Insurance
You can register for online account access to Your Button Bucks account at
the Web Account Care Center. In order to register Your Button Bucks
account, You must validate personal information, provide information from
Your Sammy Card, agree to these Button Bucks account Terms & Conditions,
and create a Web User Account including a login and password.
You agree to provide true, accurate and complete registration information and
to maintain and promptly update Your information as applicable. You agree
not to impersonate any other person or use a name that You are not authorized
to use. If any information You provide is untrue, inaccurate, misleading, not
current, or incomplete, without limiting other remedies, the Williston
Northampton School has the right to terminate Your Button Bucks account
and the Williston Northampton School, its agents, suppliers, and
subcontractors have the right to recover from You any costs or losses incurred
as a direct or indirect result of the inaccurate or incomplete information.
7 PASSWORD & SECURITY
You should not reveal Your account login information or password(s) to
anyone else. You must safeguard and protect the confidentiality of Your
password to keep Your Button Bucks account secure. You will be responsible
and liable for all instructions received at the Sammy Card Program Website
that are accompanied by Your password, regardless of whether those
instructions actually come from You. The Williston Northampton School is
not responsible for losses incurred by the Cardholders as the result of their
misuse of passwords.
8 UNAUTHORIZED USE
If You use, or attempt to use Your Sammy Card or the Card Payment Service
for purposes other than permitted uses (i.e. making payments, managing Your
accounts), including but not limited to tampering, hacking, modifying or
otherwise corrupting the security or functionality of the Service, Your Button
Bucks account will be terminated and You will be subject to damages and
other penalties, including criminal prosecution where available. Furthermore,
You agree to indemnify and otherwise hold harmless the Williston
Northampton School, its officers, directors, trustees, employees, agents,
successors and assigns, from and against any and all damages, expenses and
claims, including attorneys' fees, for injury or alleged damage to person
and/or property to the extent resulting from such non-permitted use(s).
9 ELECTRONIC STATEMENTS & COMMUNICATIONS
To the fullest extent permitted by applicable law, this Agreement and any
other agreements, notices or other communications regarding Your Button
Bucks account and/or Your use of the Your Button Bucks account
("Communications"), may be provided to You electronically and You agree to
receive all Communications from the Williston Northampton School in
electronic form. Electronic Communications may be posted on the pages
within the Sammy Card Program Website and/or delivered to Your e-mail
address. You may print a copy of any Communications and retain it for Your
records. All Communications in either electronic or paper format will be
considered to be in "writing," and to have been received no later than five (5)
business days after posting or dissemination, whether or not You have
received or retrieved the Communication. The Williston Northampton School
reserves the right but assumes no obligation to provide Communications in
paper format. Your consent to receive Communications electronically is valid
until You revoke Your consent by notifying the Williston Northampton
School in writing at the address in the Contact Section of these Terms &
Conditions. If You revoke Your consent to receive Communications
electronically, the Williston Northampton School will terminate Your right to
use the Button Bucks account.
You agree to inspect Your electronic statements and to notify us of any
erroneous, improper or unauthorized transactions. If Your electronic
statement indicates transactions that You did not make, you agree to notify us
immediately using the information in the Contact section of this agreement.
10 CORRECT EMAIL AND MAILING ADDRESS
You agree and warrant that You have access to the Internet and to a current
functional personal email address. You have the sole responsibility for
providing the Williston Northampton School with a correct and operational
email address. The Williston Northampton School will not be liable for any
undelivered email communications or any costs You incur for maintaining
Internet access and an email account. You must promptly notify the
Williston Northampton School of any change in Your email.
If your mail or postal address changes, you must access the Web Account
Care Center immediately and change your address.
11 USING THE BUTTON BUCKS ACCOUNT
You may use the Sammy Card for the following purposes:
a. Pay for goods and services at accepting locations on and around
b. Obtain balances and review transaction activity online.
c. Add value to Button Bucks account using a check, cash, credit card
or debit card.
11.1 MULTIPLE BUTTON BUCKS ACCOUNTS
Your Sammy Card may be associated with multiple Button Bucks accounts.
Each Button Bucks account has its own policies and rules pertaining to
acceptance, online account access and funds loading. We reserve the right to
restrict the use of Button Bucks accounts to certain qualifying locations.
When authorizing a Sammy Card purchase We will search for funds across all
of Your eligible Button Bucks accounts in a specific order consistent with Our
acceptance policies. You agree that We may use value from more than one
Button Bucks account to complete a single purchase.
11.2 BUTTON BUCKS ACCOUNT SPENDING &-VALUE ADD LIMITS
Account Rule Limit
Daily Spend Limit $750
Total Daily Self-Service Spend
Minimum Transaction Amount $0.01
Maximum Transaction Amount $750
Accepting Locations All
12 ADDING VALUE TO BUTTON BUCKS ACCOUNTS
You, Contributors and Authorized Guest Users may add value to select
Sammy Card Accounts at the Web Account Care Center or by mail subject to
the limitations provided herein.
We reserve the right to accept or reject any request to add additional value to
Button Bucks accounts in Our sole discretion. If any transfer of value to a
Button Bucks account becomes subject to any stop payment order or
chargeback after value has been credited to the Button Bucks account, We
will be entitled to recover the full amount of the stopped or charged-back
payment plus any applicable fees by deducting an equivalent amount from the
Button Bucks account. Such deduction will occur immediately upon Our
receipt of notification of such stop payment order or chargeback. In the event
that the Button Bucks account has insufficient funds to cover the deduction,
We will be entitled to deduct the monies from the Button Bucks account when
the funds become available, or we reserve the right to automatically debit such
overdrafts from any other Button Bucks accounts or Payment Methods You
have on file at the Williston Northampton School, and/or (ii) suspend Your
Button Bucks account until payment plus any applicable fees are made in
12.1 VALUE AVAILABILITY
Credit Card, Debit Card, Check and Cash Payments will be made available to
the Cardholder on the same business day as the payment is received.
12.2 QUICK RE-VALUE
Contributors (i.e. parents, family, friends) can add value to Your Button
Bucks account via the Sammy Card Program Website without logging-in to
Your account by entering unique personal information, then following
prompts on the web site. You acknowledge and agree that Contributors may
add value in this manner.
12.3 SAVED PAYMENT METHODS
You and Authorized Guest Users may save payment methods on file for
convenient future use. If a saved Payment Method is determined to be invalid
for any reason We will notify You and ask that You update the payment
method information. We reserve the right to remove invalid or expired cards
from Your account at Our discretion. You or Authorized Guest Users may
edit saved payment methods at any time at the Web Account Care Center.
12.4 AUTOMATIC RECURRING PAYMENTS
You and Authorized Guest Users may provide instructions to automatically
add value to Your Button Bucks account on a recurring basis using a payment
method saved on file. You or Authorized Guest Users may edit or delete
these instructions at any time at the Web Account Care Center.
13 MAKING PURCHASES WITH BUTTON BUCKS
You must have sufficient value available in Your Button Bucks account to pay
for each transaction. Each time You use Your Button Bucks account, the
amount of the transaction will be debited from the Account. You may not
spend more value than You have on any given Account. Should your
purchase amount exceed the remaining balance in your Button Bucks account,
you are responsible for providing a secondary form of payment to complete
14 BUTTON BUCKS RECEIPTS
You agree to sign a receipt for any transaction made with Your Button Bucks
account where requested by the accepting location. However, You may not
receive a receipt at dining halls and certain self-service locations such as
vending, laundry and copy machines.
15 OVERDRAFTS & NEGATIVE ACCOUNTS
If an Accepting Off Campus and/or Self-Service Location attempts to process
a transaction for more than the value available in Your eligible Button Bucks
account, the transaction will be declined. For self-service transactions, your
account must have a balance at least as high as the highest priced item
available for sale at the self-service location. Your account will be charged
only the amount of the purchase actually selected; however your transaction
history may temporarily show the transaction at the higher amount.
If, for any reason, a transaction is processed for more than the value in the
Button Bucks account, you are liable for that entire amount, will be contacted
regarding the negative balance and requested to make a deposit to return the
Button Bucks account to good standing. We reserve the right to (i) automatically debit such overdrafts from any available value present now or in the future on this Button Bucks account or any other Button Bucks Accounts or Payment Methods You have on file at the Williston Northampton School, and/or (ii) suspend Your Button Bucks account until payment on the negative Button Bucks account is made in whole. All financial obligations for tuition, room, board, fees and other costs and charges of a student to all departments or enterprises of the school must be in a current condition before the student will be permitted to receive transcripts, to receive a diploma, or register for or enter classes in any succeeding term.
16 LOYALTY AND DISCOUNT PROGRAMS
From time to time, We may, at Our sole discretion, offer loyalty and discount
programs that allow You to accumulate and receive benefits, awards and
discounts from Accepting Locations. You agree that Your Button Bucks
account use with individual Accepting Locations may be tracked and recorded
by us so that You may participate and benefit from these programs.
17 LOST OR STOLEN SAMMY CARDS
You agree to notify us immediately if (i) Your Sammy Card has been lost or
stolen or (ii) You believe someone has made a purchase using Your Button
Bucks account without Your permission. You may be responsible for the
unauthorized use of the Button Bucks account if You fail to promptly notify
Us that the Sammy Card has been lost or stolen. You can suspend Your
Button Bucks account at the Web Account Care Center (24/7) or by calling us
at 413-529-3000 and asking for the Business Office (M-F 8am –4:00pm).
When Your Sammy Card has been reported lost or stolen, We will suspend
the Button Bucks account to prevent unauthorized use. You may also request
a replacement card. There is a card replacement card fee of $25.
17.1 RE-ACTIVATING BUTTON BUCKS ACCOUNT
If You find Your Sammy Card after it has been reported lost, You may reactivate
the Button Bucks account if (i) the re-activate request is received
within 2 days of the card being suspended and (ii) a new card has not been
issued. You can re-activate Your Button Bucks account at the Web Account
Care Center. Once a replacement card is issued, no prior card may be reactivated.
You agree to work to resolve all disputes about purchases made using the
Button Bucks account with the merchant or location that accepted the Sammy
Card. If You are entitled to a refund for any reason for goods or services
obtained with the Button Bucks account, You agree to accept credits to the
Button Bucks account in place of cash.
19 ERROR RESOLUTION
If You think Your statement or receipt is wrong or if You need more
information about a transaction listed on Your statement or receipt, please
contact us as soon as possible using the information in the Contact section of
We must hear from You no later than 60 days after We made available the
First electronic statement on which the problem or error appeared. When
calling or notifying us You must:
a. Include the account holder name and account number;
b. Describe the transaction in question and explain as clearly as
possible the discrepancy; and
c. Indicate the dollar amount of the transaction.
If You make an oral request, We may require You to send the question in
writing to Us within 10 business days.
We will make best efforts to complete Our investigation within 10 business
days after We hear from You and will correct any error promptly. However,
We may take up to 45 days to investigate the discrepancy. If We take more
than 10 days to investigate a problem, We will re-credit the account holder's
account within 10 business days for the amount in question. If the account
holder is asked to put the discrepancy in writing and We do not receive it
within 10 business days, We may not re-credit the account.
If We decide, in our sole discretion and after a thorough investigation on Our
part, that there was no error, We will send You a written explanation within
three business days after We finish Our investigation. You may ask for copies
of the documents used in the investigation. If We decide that there was no
error, and if we re-credited the amount in question to your Button Bucks
account pursuant to the immediately preceding paragraph, such amount will
be automatically removed from You Button Bucks account.
20 ACCOUNT REFUNDS
Eligible refunds are processed upon request and will be completed within 4-6
weeks of a written request. Refund requests must be submitted in writing to:
The Williston Northampton School
Attn: Business Office
19 Payson Ave
Easthampton, MA 01027
a. You may request a refund of your Button Bucks account balance
when you graduate, withdraw or leave the Williston Northampton
School. If the student requesting a refund has an outstanding
balance in the student account representing tuition, fees and other
ancillary charges, the refund will be credited to the outstanding
b. For graduating students and students not returning for the
subsequent academic year, the school will review the student's
Button Bucks account and credit any residual funds to the student's
account representing tuition, fees and other ancillary charges. If
this results in a credit balance in the student account, a refund will
be forwarded to the family. If the family has another child(ren)
attending the subsequent academic year, the credit may be
transferred to the child(ren).
21 UNCLAIMED PROPERTY
If You do not use Your Button Bucks account for a period of one (1) year, it
will be terminated. After the date of termination, We will use the information
You provided to try to send You any funds that We are holding in custody for
You. If that information is not correct, and We are unable to complete the
payment to You, Your funds will be subject to applicable state laws regarding
escheat of unclaimed property.
22 SERVICE FEES
We will charge You the fees and charges set forth on the Schedule of Fees and
Charges attached hereto and incorporated herein by reference. All fees and
charges will be deducted automatically from the Button Bucks balance at the
time the fee or charge is incurred.
Returned Payment/Check $35.00/each
Card Replacement $25.00/Card
Fees are subject to change at our sole discretion.
23 CANCELLATION; SUSPENSION OF USE
The Williston Northampton School and Service Providers, in their sole and
absolute discretion, may limit, suspend or cancel Your use of the Sammy Card
and/or Button Bucks account. The Williston Northampton School may refuse
to issue a Sammy Card or may revoke the Sammy Card privileges with or
without cause or notice. The Sammy Card at all times remains the property of
the Williston Northampton School and may be repossessed by the Williston
Northampton School at any time.
If You would like to cancel use of the Sammy Card or Button Bucks accounts, You must do so by contacting the Williston Northampton School in writing at 19 Payson Avenue, Easthampton, MA 01027. Upon cancellation of the Sammy Card privileges, the Sammy Card must be cut in half and destroyed. You agree not to use or attempt to use an expired, revoked or otherwise invalid Sammy Card. You agree to surrender the Sammy Card to us upon request.
24 DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES
We will disclose information to third parties about Your Button Bucks
account or the transactions You make only:
b. in order to comply with government agency or court orders
c. if You give us Your written permission;
d. to carefully selected service providers who perform data
processing, records management, collections, and other services
for us, in order that they may perform those services;
e. in order to prevent or investigate possible illegal activity;
f. in order to issue payment authorizations for transaction on the
Button Bucks account; or
The Business Office has prepared a document that summarizes the payment options and loan programs. See the Financing a Williston Education Summary below for more details.